Frequently Asked Questions

Here you’ll find answers to common Superior Hiking Shuttle questions. If you can’t find the answer to your question on this page, don’t hesitate to contact us!

Yes to both questions. We charge $5 per dog per ride on the shuttle. We ask that you keep dogs on the floor of the van and not on the upholstery. Upholstery is difficult to clean from dog hair. On the SHT itself, dogs are allowed as long as you clean up after them.
The shuttle, if on time, waits only 2 minutes at each pickup point. We might wait another minute or two if we have a confirmed reservation for that stop and the party does not show up. If the shuttle is behind schedule, which will happen on occasion, we will roll through stops that do not have anyone waiting there. No two minute wait. We do look intently at anyone that is hanging around a pickup point to see if they are a potential customer. Most people that are planning to use the shuttle are waiting for us when we arrive. We are easy to spot with the big white van.

Our goal is to arrive at each trailhead early, but we will never leave prior to scheduled departure time.

We can now seat up to 26 passengers with our 14 passenger van and two six passenger vans. *Reservations help us determine whether both vans need to be used at any given trailhead. We normally have groups of 2-3 people, so we could take 4 of these types of groups comfortably. If you have a large group of people, it would be good to make a reservation well in advance so that you know that the shuttle will have enough room.
Shuttle rides outside of the seasonal Friday, Saturday, Sunday scheduled route are available with the Specialized Shuttle. Request a reservation to get your shuttle!
Reservations can be placed using our Reservation Request Form or calling us directly at 218-834-5511. If calling, please leave a message with your shuttle reservation date, time, number of riders and your contact details. We will review your reservation details and call back to confirm the shuttle reservation with you. **All shuttle rides require a cell phone confirmation**
Within the timed schedule, reservations are encouraged but not required. A reservation guarantees you seating on the shuttle and helps us in our planning to ensure space for all hikers. Your advance reservations help us determine which vans need to go to which trailheads.

Any shuttle rides outside the regular schedule will require a reservation for our Specialized Shuttle.

If you call or email at least a week in advance, you should be ok. That gives us time to respond to you. Many customers have contacted us only 2-3 days in advance and have been helped. The old motto “the sooner, the better” applies here. Keep in mind seating is limited and a confirmed reservation guarantees a seat on the shuttle.
Cell phone confirmations are required for specialized shuttle service and encouraged for scheduled shuttle service. Having a cell phone confirmation allows us to notify you should there be any shuttle delays. Our business phone is a cell phone so you have the ability to connect with us while we are on the road.